All reservations must be paid in full at the time of booking to secure your stay.
We accept major credit and debit cards. By completing a booking, you authorize Serenity Housing to charge your payment method for the full reservation amount and any applicable fees.
2. Security Deposit
A $100 security deposit will be placed as a temporary hold on your card prior to check-in.
* This deposit is fully refundable within 24–48 hours after checkout, provided: * No damages occur * No house rules are violated * No additional cleaning or guest-related fees are incurred
Serenity Housing reserves the right to deduct from the deposit if necessary.
3. Cancellation Policy
* Full refund if canceled at least 48 hours before check-in * No refunds for cancellations made within 48 hours of check-in * No refunds for: * Late arrivals * Early departures * No-shows
All cancellations must be submitted through the booking platform or in writing.
4. Check-In & Check-Out
* Check-in: 3:00 PM or later * Check-out: 11:00 AM
Late check-out or early check-in may be available upon request and may result in additional fees.
5. Property Use & Occupancy
This booking is for a PRIVATE ROOM in a shared home, not the entire property.
By booking, you acknowledge and agree that:
* Common areas may be shared with other guests or residents * Quiet, respectful behavior is required at all times * This is not a party or event space
Maximum occupancy limits must be followed at all times.
6. Additional Guests
* Reservations include 1 guest unless otherwise specified * 1 additional guest may be allowed for an additional fee * Unauthorized guests are strictly prohibited
Violation may result in:
* Immediate cancellation without refund * Additional charges * Removal from the property
7. Quiet Hours
Quiet hours are strictly enforced from: 10:00 PM – 6:00 AM
8. House Rules & Conduct
Guests agree to:
* Treat the property with care and respect * Clean up after themselves in shared spaces * Follow all posted house rules and signage * Respect other guests’ privacy and comfort
Failure to follow rules may result in removal without refund.
9. Damages & Additional Charges
Guests are responsible for any damages caused during their stay.
